Shipping policy
- Order Processing: All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.
- Shipping Rates and Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery times depend on your location and selected shipping method.
- Domestic Shipping: We deliver across the US within 3–10 business days.
- International Shipping: International shipping times vary by destination. Additional customs fees or taxes may apply and are the buyer’s responsibility.
- Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your shipment's progress.
- Shipping Delays: While we strive to meet estimated delivery times, delays may occur due to factors beyond our control (e.g., weather, customs).
- Address Accuracy: Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.
- Contact Us: If you experience any issues with your delivery, please contact our customer support at jill@fastcooling.com
